As a QA Manager with extensive experience in quality assurance, I specialize in leading and optimizing testing processes across diverse industries. My expertise spans both manual and automated testing, with a strong focus on UI automation using Playwright, Selenium WebDriver and RESTful API testing using JMeter and Postman. I currently exploring AI assisted Test case generation and Test Automation.
Certifications
Certified SAFe® 6 DevOps Practitioner
Certified SAFe® 6 Practitioner
Microsoft Certified: Azure AI Fundamentals
Microsoft Certified: Azure Fundamentals
Salesforce Certified Administrator
ISTQB® Certified Tester - Technical Test Analyst
Skills & Technologies
Playwright
Selenium WebDriver
Cypress
Postman
JMeter
Rest Assured
Microsoft Azure
Docker
Jenkins
GitHub
Bitbucket
Jira
Confluence
TestRail
Power BI
TypeScript
Java
SQL
Agile
SAFe
Work Experience
QA Manager
Convergepoint Ltd | SAAS product on Compliance Domain
July 2023 – Present
Led, mentored, and built high-performing teams of QA Leads, Automation Engineers, and QA Analysts.
Collaborated closely with Engineering teams to develop processes that integrate quality assurance into every stage of development, from Requirement Analysis to Release.
Ensured each release was clearly defined, properly scheduled, thoroughly tested, and aligned with established quality standards.
Defined OKRs and key metrics to drive team accountability, providing transparency on code quality, release stability, and the overall effectiveness of QA processes.
Automated Quality KPI calculations by integrating Power BI with Azure DevOps, significantly reducing manual effort and saving time by leveraging real-time data for more efficient reporting and decision-making.
Researched, evaluated, and implemented QA Automation using Playwright, Cucumber and Typescript to enhance testing efficiency and bolster the Quality Assurance strategy.
QA Consultant V
Bank of America | US Fedwire Payment Processing
Apr 2023 – June 2023
Managed Offshore team and performed hands-on regression testing of E2E Payments flow manually and via UI/API Automation.
Canada Drives | E-Commerce – Online Used car retailer
Oct 2022 – Mar 2023
Managed QA department strategy and direction.
QA Manager
Canada Drives | E-Commerce – Online Used car retailer
Sep 2017 – Oct 2022
Hired, Mentored and Lead self-driven teams of QA Managers, QA Leads, Automation Engineers, and QA Analysts across multiple locations in Canada and Overseas.
Worked closely with the Engineering teams to develop the processes to ensure that quality is built into everyday work from Requirement Analysis to Release.
Ensured that the contents of each release are understood, scheduled, tested, and aligns with the established quality standards.
Defined OKRs/Key metrics that drive accountability of the teams and provide transparency to the quality of our code, releases and effectiveness of our QA process.
Researched and adopted various QA Automation and Management Tools to augment Quality Assurance efforts.
Senior QA Lead / Release Manager
Istuary Innovation Group | Deep Vision / Machine Learning
July 2016 - Aug 2017
Recruited, mentored and managed team of QA Analysts and DevOps.
Tested deep learning models for accuracy and performance on Kubernetes/Docker based environment.
Responsible for designing custom test automation solutions that can be seamlessly integrated into organization existing and new projects using Selenium Web Driver, Rest Assured API test framework.
Implemented build/deployment automation using Jenkins.
Managed knowledge and trained resources.
Prepared status and metrics reports for the management.
Technical Test Lead / Onsite Co-Ordinator
AeroInfo, a Boeing Company – Infosys | Aerospace
Jan 2015 – July 2016
Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
Prepared status and metrics reports for the management.
Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
Worked collaboratively with the developers, business analysts, and project managers in weekly team meetings.
Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
Prepared status and metrics reports for the management.
Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
Worked collaboratively with the developers, business analysts, and project managers in weekly team meetings.
Coached and motivated QA team to develop competencies.
QA Analyst / Lead
Bank of America – Infosys | Banking/Financial Services
Jun 2007 – Jan 2015
Performed requirement analysis and Test estimation, Test case preparation and requirement traceability matrix to map requirement to test cases.
Managed team, knowledge, training of resources and Task allocation and Review of deliverables.
Maintained QA Process such as configuration management and defect prevention as per CMMI model.
Raised defects in JIRA, triaged and tracked it to closure.
Created quality assurance documentation and reports using test management tools such as HP Quality Center and JIRA.
Education
Bachelor of Engineering, Electronics & Communication
Anna University | India
2003 - 2007
Contact
Feel free to reach out! You can contact me via the details in the sidebar or use the form below.
